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playbook

A collection of 7 issues

Three homes for your answers

Answer it once, Part 1. Skills hold how you do things, a database holds your numbers, and the brain holds what happened and why. A lot of AI setups that go sideways have an answer in the wrong home. How to sort yours, plus a paid kit to split and wire them.

Answer it once

Part 0 of a new series. Your business runs on answers you've given forty times. What that costs, why the five-minute second brains on your feed fail a real business, and the smallest system that actually stops it. Free lesson, paid starter kit.

You typed two percent of the prompt

Prompting changed a lot this year. The words you type matter less. What you hand the model around them matters more. What changed, how to tell if you're still prompting like it's 2024, and how to fix it. Free lesson, paid build.

Your agent made a call. Can you show me why?

Observability is the difference between an agent you run and an agent you trust. What it means, why the enterprise pays millions for it, and the version that costs you nothing. Free lesson, paid build.

The operator audit: ten questions, twenty points, and my own score

Eight weeks of issues, one rule each. I finally checked whether I follow them. The scorecard is free. The prompt that grades your setup, and my grade, are for Operators.

The desk system: the full architecture of my AI back office

Eight software employees, a shared memory, one owner. The complete blueprint, including the data sources, the memory layer, and the parts that broke. Operators only.

The heartbeat playbook: make your automations prove they ran

A complete, agent-executable spec for catching silent automation failures before they cost you a week. Operators only.